The compliant way to run AI outbound in GHL.
Consent, disclosure, DNC, and audit aren’t bolt-ons — they’re wired into every dial Junior SDR makes.
Legal architecture
How each regulatory mandate maps to concrete product behavior.
FCC (Feb 2024): AI voices count as an ‘artificial voice’ under TCPA — consent is required for every call. Penalties run $500–$1,500 per call, no cap.
Consent enforcement
Consent flags and opt-in status are checked before every dial and logged per campaign. Missing consent blocks the call instantly.
‘Stop’, ‘cancel’, or ‘opt out’ is revocation by any reasonable means — and must be honored instantly, mid-call.
Instant DNC tagging
Any opt-out phrase writes a DNC tag and suppression rule to the contact — across voice and SMS, in real time.
US TCPA calling windows, plus the Colorado AI Act and California bot-disclosure law — rules differ by state and country.
Jurisdiction profiles
Timezone-aware, state-by-state dialing windows keep every call inside the legal hours for that contact.
Lying about being AI is a willful TCPA violation — treble damages. The agent must be honest the moment it’s asked.
AI identity disclosure
The agent never hides that it’s AI. Ask ‘are you a robot?’ and it says yes, then offers an instant live handoff.
Regulators expect a defensible record of every call and consent decision.
Full audit logs
Recording, transcript, and consent state are written back to the GHL contact for every single call.
Future-proofing
Regulation moves fast. The defaults move faster.
AI disclosure at call start
As upfront AI disclosure shifts from best practice to law, we flip it on account-wide in a single setting.
The state layer
State rules stack on top of federal. We track them per-jurisdiction so your dialing windows and scripts stay current.
Conservative by default
Every default errs toward less risk. When a rule is ambiguous, Junior SDR takes the safer path automatically.
Outbound you can defend.
See the consent, disclosure, and audit trail live — on a real call.